• What is your return & exchange policy?
o Sorry to hear you didn’t love your purchase! We’d love to help you. Reach out to us at email@example.com and we’ll help process your return. The nitty gritty:
- Unused and unworn merchandise may be returned or exchanged within 30 days of purchase.
- Refunds will be processed to your original form of payment.
- Shipping charges are non-refundable.
- Customers are responsible for return shipping costs. Shipments are returned to St. Louis, MO.
- When exchanging, if your new item costs more than the original item you will be charged the difference. If your new item costs less than the original item, you will be refunded the difference.
• I received the wrong item / my item was defective when I received it. How can I get a replacement?
o We hate to hear that! You’re never responsible for the cost of incorrect or damaged merchandise. Reach out to us at firstname.lastname@example.org and we’ll help you process your return.